The Customer MasterPlan – How To Increase Sales By Marketing To Both New And Repeat Customers

by Chloë Thomas - @chloethomasecom

  • Find new strategies to re-engage your existing customers
  • Fully connect your story-telling to the customer journey for more interactions and conversions
  • Identify holes in your customer journey where you are leaving money on the table due to not ideal communication
  • Strategically improve all parts of your e-commerce site to better guide customers through their journey and keep them loyal buyers

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